Welcome to Flesk I.T.

Flesk IT is a company whose mission is to provide affordable computer support to homes and businesses in the region.

We have two service offerings, one for businesses and one for the consumer.

Our business customers can avail of high-quality I.T. services that include networking, server and desktop support, solution design and deployment. Our support is delivered by trained engineers and our clients can log calls and track them till resolution on our online helpdesk ticket system. Projects can be managed through our online project management solution so our clients know at what stage each of the activities we undertake for them is at any time.

For the consumer we can provide hardware and software products, we can clean viruses and help with wireless networks in the home.

We can also deliver comprehensive data recovery services to all our clients as well as offering over 40,000 items for sale in our online store.

For more information on the services provided please look at the "Services" section available from the menu above. We can be contacted through the contacts page on this website that will send us an email or by ringing (064) 7750505. If the "Remote Support" button to the right shows that it is online then why not press it and chat to one of our engineers right now

Our online store offers the best selection of I.T. equipment around. Not just in Kerry, or even Munster, but the whole of Ireland. Have a look, you may be surprised.

 
New Helpdesk System

We are continually striving to work more effectively to enable us to deliver a good quality service to our clients while keeping costs under control. To help us with this we are pleased to announce that we have introduced an online helpdesk ticket system for our business clients.

This ticket system can be accessed by logging on to our website using the login module to the bottom right of the home page. Access to this system is restricted, to apply please just us the form in the “contact us” section of the website.

The ticket system provides a mechanism where our clients can log and track calls. The system will notify the client or Flesk I.T. engineer within minutes should either party change the ticket or create a new request. In the future the system allows us to tailor the actions of the helpdesk system to reflect SLA agreements between Flesk I.T. and our Clients.

This online tool joins our other online services such as the remote support solution and project management system that enable us to deliver our services to you in the most efficient and cost-effective manner saving you both time and money.

 
Irish Technology Group

Irish Technology GroupFlesk I.T. is pleased to announce a strategic partnership between ourselves and Fusion Networks to form the Irish Technology Group. This partnership brings together the resources of the two companies so that Munster-based business can source their entire business technology requirements from one supplier. Fusion Networks will bring their experience in the provision of certified structured cabling systems, telephony solutions and CCTV deployments and Flesk IT will continue to provide high quality I.T. Services.

In this world of converging technologies the dividing line between I.T., telephony and security systems is fast disappearing. Often solutions to a problem with one system can be found in the proper configuration of another. Within the ITG we now have the skills and resources to provide end-to-end deployment and support services across all of these disciplines to you our customer while providing the ITG with a distinct market differentiator between us and our competitors.

 
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